Privacy Policy
LeadFlow Automation · Effective November 1, 2026
Who we are
LeadFlow Automation ("LeadFlow Automation," "we," "us," or "our") provides websites, social media management, and an AI receptionist and marketing automation platform for local service businesses, through this website, leadflowsi.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We collect information you provide directly to us, including when you:
- Use the chat widget or a form on this website — your name, email address, mobile phone number, business name, and the contents of your message;
- Call us, book an appointment, or become a client — contact details, business information, and service-related information needed to set up and run your account;
- Communicate with us by email, phone, or text message.
We also receive basic technical information when you visit this website (such as browser type and pages viewed) through standard hosting and analytics logs.
How we use your information
- To respond to your inquiries and provide the services you request;
- To schedule, confirm, and remind you about appointments;
- To operate, maintain, and improve our services and this website;
- To send service-related messages (such as appointment confirmations and account notices);
- To send promotional and marketing messages only where you have given express consent, as described in the Text Messaging section below;
- To comply with legal obligations and protect our rights.
Text messaging (SMS)
LeadFlow Automation sends promotional and marketing text messages only to users who explicitly consent via a separate, optional marketing checkbox within the chat widget on this website. Marketing messages are only sent after express written consent is provided and are not combined with transactional consent.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to unsubscribe at any time. Reply HELP for help.
- Consent is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell your personal information. We share information only with service providers that help us operate our business and deliver our services (for example, the LeadConnector/HighLevel platform that hosts our chat widget, CRM, and messaging), and only as needed for them to perform those functions. We may also disclose information if required by law, or to protect the rights, property, or safety of LeadFlow Automation, our clients, or others.
Data security and retention
We use reasonable administrative and technical safeguards to protect your information. We keep personal information only for as long as needed to provide our services, meet legal and accounting requirements, and resolve disputes, after which it is deleted or anonymized.
Your choices
You may opt out of marketing text messages at any time by replying STOP, and of marketing emails by using the unsubscribe link in the email or contacting us. To request access to, correction of, or deletion of your personal information, contact us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page with its effective date.